Returns & Refund Policy - Henan Yinhao Machinery
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Returns & Refund Policy

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Returns & Refund Policy

Thank you for shopping with Yinhao Machinery. We strive to provide you with high-quality products and excellent service. Please read our return and refund policy carefully:

1. Return Eligibility

  • You may return most new, unopened items within 30 days of delivery for a full refund.

  • Items must be returned in their original packaging and condition.

2. How to Initiate a Return

  • To start a return, please contact us at sales@yinhaomachines.com within 30 days of receiving your order.

  • Include your order number and reason for the return.

3. Return Shipping

  • Return shipping costs are the responsibility of the customer unless the return is due to our error or defective products.

4. Refund Process

  • Refunds will be processed within 7 business days after we receive and inspect the returned items.

  • Refunds will be made to the original payment method.

5. Non-Returnable Items

  • Customized or special-order products are not eligible for return unless defective.

6. Contact Us

If you have any questions or need assistance, please contact us at:

 Contact Supplier
 Contact Us